Privacy Policy

This Privacy Policy describes how Sweet Tea Properties LLC ("Sweet Tea Properties," "we," "us," or "our") collects, uses, and protects your personal information when you visit selltosweettea.com or contact us about selling your property. By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Name (first and last)
• Phone number
• Email address (if provided)
• Property address and details
• Information about your situation (reason for selling, timeline, property condition)
• Communications you send to us via phone, email, text, or web form

We may also automatically collect certain technical data when you visit our website, including IP address, browser type, pages viewed, and referring URL. This information is collected via standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and evaluate your property for a cash offer
• Contact you by phone, text, or email to discuss your situation
• Facilitate a real estate transaction if you choose to proceed
• Comply with applicable laws and regulations
• Improve our website and user experience
• Maintain records as required for business and legal purposes

3. Text Message Communications (10DLC)

By submitting your phone number and consenting to communications, you agree to receive transactional text messages from Sweet Tea Properties LLC regarding your property inquiry. These messages are strictly transactional — they relate to your specific inquiry or transaction. We do not send marketing broadcast messages.

• Opt out: Reply STOP at any time to stop receiving text messages from us.
• Help: Reply HELP for assistance or contact us at hello@selltosweettea.com.
• Message and data rates may apply depending on your mobile carrier plan.
• Message frequency varies based on your inquiry and transaction stage.

Mobile carrier opt-out is honored. We do not share your phone number with third parties for their own marketing purposes.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Title companies and closing agents as necessary to complete a real estate transaction
• Service providers who assist in operating our business (CRM software, communication platforms), under confidentiality obligations
• Legal or regulatory authorities if required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to contact us if you have concerns about your information.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of text message communications at any time by replying STOP
• Contact us with any privacy-related question or concern

To exercise any of these rights, contact us at hello@selltosweettea.com.

7. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience, measure site performance, and support our advertising. Cookies are small text files stored in your browser. You can disable cookies in your browser settings, though doing so may affect the functionality of certain parts of our website.

We use the following third-party services:

• Google Analytics 4 — measures site traffic and which pages convert. Sets cookies in your browser.
• Google Search Console — measures how our pages appear in Google search results. Does not set cookies.
• Meta Pixel (Facebook) — measures the effectiveness of our advertising and supports retargeting on Facebook and Instagram. When you submit our contact form, we share a hashed (one-way encrypted) version of your name and phone number with Meta so it can match conversions to ad clicks. Meta does not receive your raw contact information.

You can opt out of personalized advertising at any time via your Google Ads Settings and Meta Ad Preferences.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently received information from a child under 13, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: hello@selltosweettea.com
• Phone: (704) 248-8130
• Mail: Sweet Tea Properties LLC, 250 N Trade St, Ste 205 #122, Matthews, NC 28105